Refund policy

Returns & Refunds

Change of mind: unopened, unused products in their original packaging can be returned within 14 days of delivery. Please email us first at radiantglowfromwithin@gmail.com with your order number. The customer pays return postage. Once we receive the item, we will refund the product price to your original payment method within 5 business days.

Damaged, faulty or incorrect items: email us a photo and your order number and we will send a replacement or a full refund at no cost to you.

For hygiene reasons, we cannot accept change-of-mind returns on opened products.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in this policy limits your rights under the Australian Consumer Law.

Contact: radiantglowfromwithin@gmail.com · Radiant Glow, Australian-owned business, NSW · ABN 56 305 523 889